Invite team members to your workspace

You invite people from Settings > Team. Line emails each person a link to join your workspace. The link works for seven days.

Before you start

• You need the Owner or Admin role. Members can see the team list, but they cannot change it.
• Your plan sets the number of seats. Members and pending invites both use a seat.

Invite a person

1. Open Settings > Team (/settings?tab=team).
2. Select Invite a teammate.
3. Enter the person's Email.
4. Select a Role: Member or Admin. See Roles and permissions.
5. Select Send invite.

Line sends the email. The dialog also shows the invite link. Select Copy invite link to send the link yourself, for example in a text message.

The person shows in the team list with the Pending tag until they join.

What the invited person does

1. Open the link in the email.
2. Create an account, or sign in to an existing Line account. Use the email address that received the invite.
3. Enter the 6-digit code that Line emails to them.

A Member then opens your workspace. An Admin first sees the Set up your workspace questions, then opens the workspace.

If your workspace requires two-factor authentication, they set up a method before they can open the workspace.

Manage a pending invite

Select the actions menu (three dots) on the invite row.

• Resend invite sends the email again. You can resend an invite three times. You must wait 60 seconds between sends.
• Revoke invite stops the link. The seat becomes free. You can invite the same address again later.

Change a role or remove a person

Select the actions menu on the person's row.

• Edit role changes the role between Member and Admin. Select Save.
• Remove takes away the person's access to this workspace. Line asks you to confirm. Their conversations become unassigned. Line does not delete their user account or their message history.

You cannot change or remove the Owner. You cannot change or remove yourself.

Common problems

Send invite is locked. All the seats on your plan are in use. Revoke a pending invite, remove a person, or change your plan.

The invite email did not send. Line shows a message and keeps the invite link. Copy the link and send it yourself.

The link does not work. The link stops working after seven days, or after you revoke it. Send a new invite.

The person sees "Please use the invited email address to continue". They must sign in with the email address that you invited. Invite their other address if necessary.

Some people show the Agency tag. These are staff from an agency that manages your workspace. You manage their access in Settings > Agencies, not in Team.