LineHelp

Create your Line account

You create a Line account at /signup. Line then emails you a 6-digit code to confirm your email address.

Before you start

  • A new account creates a new workspace. If your team already uses Line, do not sign up. Ask an Owner or Admin of that workspace to invite you. See Invite team members.
  • Use an email address that you can open now. You need the code from it.

Create the account

  1. Go to /signup.
  2. Enter your First name and Last name.
  3. Enter your Work email.
  4. Optional: enter your Mobile. Select the country code first if your mobile is not a UK number.
  5. Enter a Password. Use at least 8 characters, with 1 number and 1 symbol.
  6. Tick the box to accept the Terms of Service and Privacy Policy. Line does not create an account without it.
  7. Select Create account.

Verify your email

Line opens the Verify your email screen and sends a 6-digit code to your email address.

  1. Open the email from Line.
  2. Enter the code.
  3. Select Verify code.

If the code does not arrive, check your spam folder. To get a new code, select Send it again. After each new code, you must wait 60 seconds before you can send another.

When the code is correct, Line opens Set up your workspace. See Set up your workspace.

Sign up on your phone

You can also create an account in the Line mobile app. The app asks for the same details and sends the same code. The app does not sell a number. You finish the number and payment steps on the web. See Use Line on your phone and computer.

Common problems

The Google and Apple buttons do not work. These sign-in options are not available yet. They show Coming soon. Use your email and a password.

The form says I must accept the terms. Tick the terms box, then select Create account again.

I want to change my email address later. You cannot change the email address on an account. Choose the address carefully when you sign up.