Connect Google Calendar or Microsoft Calendar
Connect Google Calendar or Microsoft Calendar in Integrations. Your agents can then check free and busy times and book meetings. A person approves each booking before it is made.
Before you start
- You need the Owner or Admin role.
- Your workspace must be on Pro or Business. Pro allows 3 calendar connections. Business has no limit.
- You need a Google account, or a Microsoft 365 or Outlook account, that can edit the calendar.
Connect a calendar
- In the main menu, select Integrations.
- Select Google Calendar or Microsoft Calendar.
- Select Connect Google Calendar or Connect Microsoft Calendar.
- Sign in to your Google or Microsoft account.
- Accept every calendar permission that the sign-in page asks for.
Line returns you to the Overview. The card moves to Connected.
What agents can do
| Action | Policy |
|---|---|
| Check free and busy times | Runs on its own |
| Book meetings | A person approves |
You can turn a calendar tool off for all agents in Agents > Tools.
Reconnect or disconnect
- Open Integrations and select the calendar.
- Select Reconnect to sign in again, or Disconnect to remove the connection.
- To disconnect, confirm in the dialog.
After you disconnect, agents stop checking and booking that calendar. Line deletes the stored sign-in. For Google, Line also asks Google to remove its access. For Microsoft, remove the access in your Microsoft account.
Common problems
The connection fails after I sign in. You did not accept every calendar permission. Line refuses a Google or Microsoft sign-in that does not grant all of them. Connect again and accept all permissions.
The calendar shows an error and Reconnect. The sign-in expired or the account removed access. Select Reconnect.
Connect is replaced by a lock. Your plan does not include calendar connections, or you reached the limit. See Compare the plans.