Reply to the property enquiry while they're still on Rightmove
Valuations, viewings, offers, landlords, and tenant repairs all ring one number. Line captures the property and the caller's position, then sends it to the right negotiator before the lead cools.
From £4 a month. Pay only for the calls and texts you use. No minimum term.
- Incoming call · negotiators out on viewingsSat 10:05
Hartley & Bell, Molly speaking. How can I help?
Molly, AI receptionistI'd like a valuation on my house in Chiswick. We're hoping to sell in the spring.
Lovely. What's the address, and is there a day next week that suits for a visit?
Molly, AI receptionistSales · assigned to Ben
Valuation lead: 3-bed, W4, spring sale. Tuesday 5pm pencilled in.
Quick answers
- What does Line do for estate agents?
- One shared number for calls and texts across sales, lettings, and management. It captures property and contact details, routes by team, and texts back missed calls.
- Can I keep my current number?
- Yes. Port your UK number to Line, or start with a new one today and port later. Either way it works on the phone you already have.
- What happens when I miss a call?
- The caller gets a text asking whether it's a valuation, viewing, sale update, letting, or repair, and for the address or listing. The right team calls back.
Route by property and stage
A valuation needs speed. A tenant repair needs an owner. A chain update needs the negotiator who knows the file.
Set up in an afternoon
No engineer, no hardware, no contract. Three steps from sign-up to your first call.
- 1
Get a number
Choose a UK mobile or local number, or bring the one that's already on your van and your website.
- 2
Tell Line who handles what
Sales, lettings, and management each get their own route. Valuations and viewings go to a fast-capture path.
- 3
Set what happens when you can't answer
The missed-call text asks for the property and what they need. Molly covers Saturdays and evenings, when buyers are actually looking.
Estate agency call routes
Property and role first. Fewer transfers, fewer repeated questions.
| When this happens | Line does this | So you get |
|---|---|---|
| Homeowner wants a valuation | Takes the address, property type, timeframe, and a visit time. | A complete high-intent lead for sales. |
| Buyer wants a viewing | Finds the listing and captures availability and position. | The negotiator confirms the slot. |
| Tenant reports an urgent repair | Identifies the managed property and applies your urgent-maintenance route. | The property manager gets it with context. |
Questions people ask
Straight answers on setup, limits, and what it costs.
Related
AI receptionist for estate agents
The receptionist's whole job, replicated: workflows, tools, and a day on the phones.
Virtual receptionist
Molly captures valuations and viewings.
Shared phone number
Branches and negotiators on one number.
Missed-call text back
Ask for the property by text.
Last reviewed .
Never miss another customer
Pick a UK number, add your team, and choose what happens when you can't answer. Live in minutes, on the phone already in your pocket.