Can Line book MOT appointments?

Yes. Molly checks your availability, books the slot, and texts the confirmation. Or send a booking link from your auto reply.

Can it recognise a car by registration?

Molly takes the registration and attaches it to the booking and the customer's thread. Your team looks it up in your garage system as usual.

Can customers approve work by text?

Yes. Send the estimate from the business number. Their reply is time-stamped in the thread, so you have a record before work starts.

Can I separate MOT and service calls?

Yes. Molly asks what the call's about and routes it, or use two numbers on the same account.

Can the whole team use one number?

Yes. Everyone gets their own login and calls or texts from the business number on their own phone. The shared inbox shows who's handling what.

How much does Line cost for garages and MOT centres?

Plans start at £4 a month with a UK number included. Calls, texts, and Molly's minutes are charged per use. No setup fee and no minimum term.

Line for garages and MOT centres

Keep the bookings coming when the workshop's loud

Ramps up, air tools going, a customer at the desk. Line answers, takes the registration, and books the MOT. Your front desk sees it all in one place.

Get your business number See pricing

From £4 a month. Pay only for the calls and texts you use. No minimum term.

HGHillside Garage0114 000 0999

Incoming call · front desk busyTue 08:20
Hillside Garage, Molly speaking. How can I help?
Molly, AI receptionist
I need an MOT this week if possible. Reg is AB12 CDE.
Thanks. I've got Thursday at 10 or Friday at 2. Which suits?
Molly, AI receptionist
Thursday please.
Booking
MOT booked Thursday 10:00 · AB12 CDE · confirmation texted.

What does Line do for garages and MOT centres?: One number for bookings, repair updates, missed calls, and the team. Molly takes the registration and the job before a person needs to.
Can I keep my current number?: Yes. Port your UK number to Line, or start with a new one today and port later. Either way it works on the phone you already have.
What happens when I miss a call?: The driver gets a text asking for the registration, what they need, and a day that suits. The desk books it when there's a gap.

Get the registration before the callback

An MOT, a breakdown, a service quote, and an is-it-ready call all need different answers. Sort them before they all become voicemail.

Book while you're under a car

Molly takes the reg, the job, and the preferred slot, and books it into your diary.

Bookings and updates take different paths

A customer asking if their car's ready goes to the workshop. A new MOT goes to bookings.

Text from the garage number

Ready-for-collection, approval requests, and timings all go out from the number on the sign.

Set up in an afternoon

No engineer, no hardware, no contract. Three steps from sign-up to your first call.

1
Get a number
Choose a UK mobile or local number, or bring the one that's already on your van and your website.
2
Tell Line who handles what
New bookings to Molly. Existing jobs and anything safety-related to the desk or the workshop.
3
Set what happens when you can't answer
The missed-call text asks for the reg and the job. Molly handles evenings so the diary fills overnight.

Garage call handling

Registration first. Then the team knows exactly which car you mean.

When this happens	Line does this	So you get
Customer needs an MOT	Takes the reg, the expiry, and the preferred slot.	A booking in the diary, no callback.
Driver describes a worrying noise	Uses your safety wording and puts them through to a technician.	A qualified person makes the call.
Is my car ready?	Finds the reg and pings the technician on the job.	One accurate update instead of three phone calls.

Questions people ask

Straight answers on setup, limits, and what it costs.

AI receptionist for garages

The receptionist's whole job, replicated: workflows, tools, and a day on the phones.

Virtual receptionist

Molly takes the reg and books the slot.

Shared phone number

Front desk and workshop on one number.

Missed-call text back

Ask for the registration by text.

Last reviewed 6 September 2026.

Never miss another customer

Pick a UK number, add your team, and choose what happens when you can't answer. Live in minutes, on the phone already in your pocket.

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