UK SMS service provider

Text messaging service for UK businesses

A complete online text messaging service with a real UK number, shared team inbox, and two-way SMS. The simplest SMS service provider for small businesses — from £1.70/mo.

Your text messaging service

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Free to try · No credit card needed

From £1.70/mo · 1p per SMS · No contracts

Get your text messaging service running in 3 steps

No technical knowledge needed. If you can send an email, you can set up a text message service.

1

Choose your UK number

Pick a real UK mobile, national, or local number. Your text messaging service is active immediately — no provisioning delays.

2

Access via browser or app

Open the Line web app or download the mobile app. Your online text service works on any device — no separate software required.

3

Send and receive texts

Send individual messages, bulk texts, or set up automations. Every reply arrives in your shared inbox so your team can respond instantly.

Who uses an online text service? Any business that wants fast, reliable customer communication.

From sole traders to growing teams, a web SMS service means you can reach customers instantly from any device.

Customer support via SMS

Handle customer enquiries by text message. An online text service means your whole team sees and responds to support requests from any device.

Appointment reminders

Automate reminder texts to reduce no-shows. Your text message service sends personalised reminders and customers can confirm or reschedule by reply.

Order and delivery updates

Keep customers informed with dispatch and delivery notifications. Your SMS messaging service sends updates automatically from your business number.

Sales follow-ups

Follow up with leads by text message after calls or enquiries. A web SMS follow-up gets 5x higher open rates than email.

Everything included in your SMS messaging service

A complete text messaging service — real UK number, two-way SMS, team inbox, and API access. No add-ons, no enterprise contracts.

Two-way SMS messaging
Send and receive text messages from a real UK number. Replies land in your shared inbox — full two-way conversations, not just outbound broadcasts.
Web SMS — browser-based
Access your text messaging service from any browser. No software to install, no SIM card required. Send texts from your laptop, tablet, or phone.
Shared team inbox
Your entire team can send and receive from the same number. Assign conversations, leave notes, and ensure no customer text goes unanswered.
Scheduled messages
Write your text message now and schedule it for the perfect time. Appointment reminders, follow-ups, and marketing campaigns sent automatically.
Delivery reporting
See which messages were delivered, which failed, and who responded. Simple SMS delivery tracking so you know your service is working.
GDPR compliant
Line is a UK SMS service provider. All data processed under UK GDPR. Opt-out handling built in for marketing messages.
SMS API access
Integrate our text messaging service into your own systems. RESTful API for sending, receiving, and managing SMS at scale.
Instant setup
Sign up, choose a UK number, and your SMS texting service is live in under 3 minutes. No approval process, no contract, no IT team.

Text messaging service FAQ

Common questions about online SMS services.

What is a text messaging service?

A text messaging service (also called an SMS service or SMS texting service) is a platform that lets businesses send and receive SMS messages from a dedicated phone number. Unlike personal texting, a business text messaging service provides features like a shared team inbox, bulk sending, scheduling, delivery reports, and API access. Line is a UK text messaging service that gives you a real UK number from £1.70/month.

What is the difference between a text messaging service and SMS?

SMS is the underlying technology — the short message service built into every mobile network. A text messaging service is the platform or software that lets you use SMS for business purposes. A good SMS service provider adds features like a web interface, team inbox, scheduling, automation, and reporting on top of the core SMS technology.

What is web SMS?

Web SMS (also called online SMS or online text service) means sending and receiving text messages from a web browser rather than a mobile phone. With Line's web SMS service, you type messages in the browser and they are sent as normal SMS to any mobile number. Replies arrive in the browser too — giving you a full online texting service without a phone or SIM card.

How do I choose an SMS service provider?

When choosing a UK SMS service provider, look for: real UK phone numbers (not shared short codes), two-way messaging (not just outbound), a simple web interface, transparent pricing per message, no contracts or minimum spend, GDPR compliance, and UK-based support. Line meets all of these criteria and starts from £1.70/month — making it one of the most affordable SMS service providers for UK small businesses.

Can I use a text messaging service without technical knowledge?

Yes. Line's text messaging service is designed for non-technical users. There is no API to configure, no developer required, and no software to install. Sign up, choose a number, and start texting from the browser. If you want to integrate the SMS service into your own systems via API, that option is available — but it is not required.

What does an online SMS service cost?

Line's online SMS service starts at £1.70/month for your UK number. Each outbound text costs 1p. There are no monthly platform fees on top, no per-campaign charges, and no minimum spend. Compare to enterprise SMS messaging services that charge £50-200/month in platform fees plus 3-5p per message.

Start your text messaging service today

Get a real UK number and a complete online SMS service in under 3 minutes. From £1.70/month — no contracts, no technical setup.

  • Real UK mobile, national, or local number
  • Web SMS — send from any browser
  • Two-way text messaging included
  • Shared team inbox
  • Scheduled messages
  • Delivery reports
  • SMS API access
  • No contracts or minimum spend
Get Your SMS Service

From £1.70/mo. Prices exclude VAT. Full pricing

Also available: UK SMS provider · SMS Gateway UK · Business SMS

Text Messaging Service UK | Online SMS Service | Line | Line