Business call forwarding

Call forwarding for UK businesses

Get a real UK business number and forward calls to your mobile, your team, or voicemail. Set business hours, routing rules, and never miss a customer call again.

From £1.70/mo. Call forwarding included. No contracts.

Set up call forwarding in 3 steps

No engineer, no phone system installer, no carrier codes. If you can use a smartphone, you can set up call forwarding.

1

Get your Line number

Sign up and choose a real UK mobile, national, or local number. Your number is active immediately and ready to receive calls.

2

Set your forwarding rules

Choose where calls go — your mobile, a colleague, or multiple numbers. Set business hours, sequential routing, or simultaneous ring.

3

Answer calls anywhere

Customers call your business number and you pick up on whatever device you have. Your personal number stays private.

Who uses call forwarding? Anyone who needs to answer business calls away from the office.

From tradespeople to remote teams, call forwarding keeps you reachable on one professional number.

Tradespeople on-site

Forward calls to your mobile while you are on a job. Customers call your business number, you answer from the van or the site. No missed enquiries.

Small teams

Route calls to whoever is available with simultaneous or sequential ring. One business number, multiple people ready to pick up.

After-hours coverage

Outside business hours, send calls to voicemail or forward to an answering service. Callers always get a professional response.

Remote workers

Same business number whether you are in the office, at home, or abroad. Answer calls from the Line app on your phone or laptop.

Everything included in your call forwarding

Business hours, simultaneous ring, sequential forwarding, voicemail transcription — all included in your plan from £1.70/mo.

Business hours routing
Calls forward to your team during work hours and go to voicemail after. Set your schedule once and Line handles the rest automatically.
Forward to any number
Route incoming calls to a mobile, landline, or another team member. Change your forwarding destination in seconds from the dashboard or app.
Simultaneous ring
Ring multiple numbers at the same time so whoever is free picks up first. No missed calls, no customer waiting while one phone rings out.
Sequential forwarding
Try one number first, then the next, then the next. Build a call chain so every call gets answered by someone on your team.
Voicemail with transcription
When nobody answers, callers leave a voicemail that is automatically transcribed and emailed to you. Read your messages instead of listening to them.
Real UK number
Customers call a professional UK business number. You answer on your mobile, at home, or anywhere with an internet connection.

Why Line vs traditional call forwarding?

Network call diverts are limited and expensive. Line gives you full control over how, when, and where your calls are routed.

No carrier codes or network settings

Traditional call forwarding requires dialling codes like *21* on your handset and only supports forwarding to a single number. With Line, you manage all your forwarding rules from the app or dashboard — simultaneous ring, sequential forwarding, business hours, and voicemail are all configured in one place.

Your personal number stays private

When you forward a personal mobile, customers see your private number when you call back. With Line, every outbound call shows your business number. Your personal mobile stays completely separate from your work calls.

Included in your plan, not charged per forward

Network call diverts often incur a per-minute charge on top of your mobile tariff. Line includes call forwarding in every plan from £1.70/month. There is no per-forward fee, no add-on, and no premium tier required to unlock forwarding features.

Business hours and voicemail built in

Network call forwarding is always on or always off — there is no scheduling. Line lets you set business hours so calls forward to your team during the day and go to voicemail with a professional greeting after hours. Voicemails are transcribed and emailed automatically.

Call forwarding FAQ

Common questions about forwarding and diverting business calls.

How do I forward my business calls to my mobile?

With Line, you set up call forwarding in under a minute. Sign up, choose a UK business number, and enter the mobile number where you want calls forwarded. Every call to your Line number is instantly routed to your mobile. You can change the forwarding number, add additional numbers, or set up business hours rules at any time from the dashboard.

Can I set business hours for call forwarding?

Yes. Line lets you define your working hours so calls are only forwarded during those times. Outside business hours, calls can go to voicemail, play a custom greeting, or forward to a different number such as an answering service. You can set different schedules for each day of the week.

Does call forwarding cost extra with Line?

No. Call forwarding is included in every Line plan at no extra charge. There is no add-on fee, no per-forward charge, and no premium tier required. Your Line plan starts from £1.70 per month and includes call forwarding, voicemail, business hours routing, and a real UK number.

Can I forward calls to multiple numbers?

Yes. Line supports both simultaneous ring and sequential forwarding. With simultaneous ring, all your chosen numbers ring at once and the first person to pick up takes the call. With sequential forwarding, Line tries each number in order until someone answers. Both options are included in your plan.

What happens to calls outside business hours?

You control what happens after hours. Calls can go to voicemail with a professional greeting, forward to an answering service or on-call number, or play a recorded message with your opening times. Voicemails are automatically transcribed and emailed to you so you can respond first thing in the morning.

How do I divert calls from a UK business number?

Line gives you a real UK business number with built-in call divert. Unlike network-level call forwarding which requires carrier codes and has limited options, Line handles diverting in the cloud. You manage all your forwarding rules from the Line dashboard or mobile app — no need to contact your network provider.

Start forwarding business calls today

Get a real UK number, set your forwarding rules, and never miss a customer call. From £1.70/month — call forwarding included.

  • Real UK mobile, national, or local number
  • Forward to mobile, landline, or team
  • Business hours routing built in
  • Simultaneous and sequential ring
  • Voicemail with transcription
  • Keep your personal number private
  • No contracts or minimum spend
  • Set up in under 3 minutes
Get Your Number

From £1.70/mo. Prices exclude VAT. Full pricing

Also available: Voice calls · Shared inbox · AI receptionist · Call forwarding guide

Call Forwarding UK | Divert Business Calls to Mobile | Line | Line