# Invite team members to your workspace

> Go to Settings > Team, select Invite a teammate, enter their email and role, then send. The invite link works for seven days.

Source: https://useline.io/help/team/invite-team-members  
Section: Team and security  
Last updated: 2026-11-05  
Roles: Owner, Admin

You invite people from **Settings** > **Team**. Line emails each person a link to join your workspace. The link works for seven days.

## Before you start

- You need the **Owner** or **Admin** role. Members can see the team list, but they cannot change it.
- Your plan sets the number of seats. Members and pending invites both use a seat.

| Plan | Seats |
|---|---|
| Starter | 2 |
| Pro | 10 |
| Business | No limit |

## Invite a person

1. Open **Settings** > **Team** ([/settings?tab=team](https://useline.io/settings?tab=team)).
2. Select **Invite a teammate**.
3. Enter the person's **Email**.
4. Select a **Role**: **Member** or **Admin**. See [Roles and permissions](https://useline.io/help/team/roles-and-permissions).
5. Select **Send invite**.

Line sends the email. The dialog also shows the invite link. Select **Copy invite link** to send the link yourself, for example in a text message.

The person shows in the team list with the **Pending** tag until they join.

## What the invited person does

1. Open the link in the email.
2. Create an account, or sign in to an existing Line account. Use the email address that received the invite.
3. Enter the 6-digit code that Line emails to them.

A Member then opens your workspace. An Admin first sees the **Set up your workspace** questions, then opens the workspace.

If your workspace requires two-factor authentication, they set up a method before they can open the workspace.

## Manage a pending invite

Select the actions menu (three dots) on the invite row.

- **Resend invite** sends the email again. You can resend an invite three times. You must wait 60 seconds between sends.
- **Revoke invite** stops the link. The seat becomes free. You can invite the same address again later.

## Change a role or remove a person

Select the actions menu on the person's row.

- **Edit role** changes the role between **Member** and **Admin**. Select **Save**.
- **Remove** takes away the person's access to this workspace. Line asks you to confirm. Their conversations become unassigned. Line does not delete their user account or their message history.

You cannot change or remove the Owner. You cannot change or remove yourself.

## Common problems

**Send invite is locked.** All the seats on your plan are in use. Revoke a pending invite, remove a person, or [change your plan](https://useline.io/help/billing/change-your-plan).

**The invite email did not send.** Line shows a message and keeps the invite link. Copy the link and send it yourself.

**The link does not work.** The link stops working after seven days, or after you revoke it. Send a new invite.

**The person sees "Please use the invited email address to continue".** They must sign in with the email address that you invited. Invite their other address if necessary.

**Some people show the Agency tag.** These are staff from an agency that manages your workspace. You manage their access in **Settings** > **Agencies**, not in **Team**.

## Related articles

- [Understand roles and permissions](https://useline.io/help/team/roles-and-permissions.md): Line has three roles. The Owner and Admins can change the workspace. Members use the inbox and calls but cannot change settings.
- [Compare the Starter, Pro and Business plans](https://useline.io/help/billing/plans.md): Line has three plans. Starter is a number and a team inbox. Pro adds recording, WhatsApp, templates and more agents. Business removes the limits.
- [Change your plan or billing interval](https://useline.io/help/billing/change-your-plan.md): An Owner or Admin changes the plan in Settings > Billing & Usage > Change plan. It starts at once. Line adjusts the charge for the rest of the period.
- [Turn on two-factor authentication](https://useline.io/help/team/two-factor-authentication.md): Set up an authenticator app, text message or email codes in Settings > Profile. Owners and Admins can make two-factor required in Organisation Settings.