# Create your Line account

> Go to /signup, enter your name, work email and a password, accept the terms, then enter the 6-digit code that Line emails to you.

Source: https://useline.io/help/getting-started/create-your-account  
Section: Getting started  
Last updated: 2026-11-05

You create a Line account at [/signup](https://useline.io/signup). Line then emails you a 6-digit code to confirm your email address.

## Before you start

- A new account creates a new workspace. If your team already uses Line, do not sign up. Ask an **Owner** or **Admin** of that workspace to invite you. See [Invite team members](https://useline.io/help/team/invite-team-members).
- Use an email address that you can open now. You need the code from it.

## Create the account

1. Go to [/signup](https://useline.io/signup).
2. Enter your **First name** and **Last name**.
3. Enter your **Work email**.
4. Optional: enter your **Mobile**. Select the country code first if your mobile is not a UK number.
5. Enter a **Password**. Use at least 8 characters, with 1 number and 1 symbol.
6. Tick the box to accept the **Terms of Service** and **Privacy Policy**. Line does not create an account without it.
7. Select **Create account**.

## Verify your email

Line opens the **Verify your email** screen and sends a 6-digit code to your email address.

1. Open the email from Line.
2. Enter the code.
3. Select **Verify code**.

If the code does not arrive, check your spam folder. To get a new code, select **Send it again**. After each new code, you must wait 60 seconds before you can send another.

When the code is correct, Line opens **Set up your workspace**. See [Set up your workspace](https://useline.io/help/getting-started/set-up-your-workspace).

## Sign up on your phone

You can also create an account in the Line mobile app. The app asks for the same details and sends the same code. The app does not sell a number. You finish the number and payment steps on the web. See [Use Line on your phone and computer](https://useline.io/help/getting-started/mobile-and-desktop-apps).

## Common problems

**The Google and Apple buttons do not work.** These sign-in options are not available yet. They show **Coming soon**. Use your email and a password.

**The form says I must accept the terms.** Tick the terms box, then select **Create account** again.

**I want to change my email address later.** You cannot change the email address on an account. Choose the address carefully when you sign up.

## Related articles

- [Set up your workspace](https://useline.io/help/getting-started/set-up-your-workspace.md): After you verify your email, answer five short questions, then follow the six setup steps to choose a plan, get a number, pay and test it.
- [Invite team members to your workspace](https://useline.io/help/team/invite-team-members.md): Go to Settings > Team, select Invite a teammate, enter their email and role, then send. The invite link works for seven days.
- [Fix sign-in problems](https://useline.io/help/troubleshooting/sign-in-problems.md): Reset a forgotten password, sign in with an email code, or use a recovery code if you lost your two-factor device. Then contact support.
- [Choose a number during setup](https://useline.io/help/getting-started/choose-a-number.md): In setup, take the UK mobile number that Line picks for you, or search by town or digits, then pay through Stripe to make it live.