# See invoices and update your payment card

> Select Manage billing in Settings > Billing & Usage to open the Stripe billing portal. There you see invoices and change the card for your plan.

Source: https://useline.io/help/billing/invoices-and-payment  
Section: Plans and billing  
Last updated: 2026-11-06  
Roles: Owner, Admin

Line bills through Stripe. To see your invoices or to change the card for your plan, select **Manage billing** in **Settings** > **Billing & Usage**. Line opens the Stripe billing portal.

## Before you start

- You need the **Owner** or **Admin** role.
- Prices exclude VAT. Line bills in pounds sterling (GBP).

## Open your invoices

1. Open **Settings**.
2. Select **Billing & Usage**.
3. In the **Plan** section, select **Manage billing**.
4. In the Stripe billing portal, find your invoice history.

## What Line charges you for

Line has two types of charge:

| Charge | When | Card |
|---|---|---|
| Plan subscription, including extra numbers | Each month or each year | The card in the Stripe billing portal |
| Credit top-ups | When you buy credits, or when automatic top-up runs | The card in **Credit wallet** |

When you buy a new number, Line charges the part of the period that is left at once.

## Change the card for your plan

1. Open **Settings** > **Billing & Usage**.
2. Select **Manage billing**.
3. In the Stripe billing portal, add the new card.

## Change the card for credit top-ups

1. Open **Settings** > **Billing & Usage**.
2. In **Credit wallet**, select **Replace**. If there is no card, select **Add card**.
3. Enter the card details and save.

A new card on the wallet also clears a failed automatic top-up. Line then tries the top-up again.

## When a payment fails

- The workspace Owner gets an email. The email gives the reason, the amount due and the date of the next attempt.
- A banner at the top of the app says that the last payment failed. Owners and Admins see **Update card**.
- Stripe tries the payment again.

If Stripe stops trying, the subscription ends. Your numbers are then deleted 14 days later. See [Cancel your account](https://useline.io/help/billing/cancel-your-account).

## Common problems

**Manage billing is not available.** The workspace has no subscription yet. Finish setup and checkout first.

**Only one person gets billing emails.** Line sends billing emails to the first Owner of the workspace.

## Related articles

- [How credits and the credit wallet work](https://useline.io/help/billing/credits-and-usage.md): Line is prepaid. Calls, texts, WhatsApp, extra email and AI replies use credits from your wallet. One credit is 1p. Automatic top-up refills it.
- [Change your plan or billing interval](https://useline.io/help/billing/change-your-plan.md): An Owner or Admin changes the plan in Settings > Billing & Usage > Change plan. It starts at once. Line adjusts the charge for the rest of the period.
- [Cancel your subscription or close your account](https://useline.io/help/billing/cancel-your-account.md): Cancel the subscription in the Stripe billing portal from Manage billing. Numbers are deleted 14 days after it ends. Delete account closes it at once.
- [Compare the Starter, Pro and Business plans](https://useline.io/help/billing/plans.md): Line has three plans. Starter is a number and a team inbox. Pro adds recording, WhatsApp, templates and more agents. Business removes the limits.